InhaltsangabeA Failure to Learn in a Software Development Team: The Unsuccessful Introduction of an Agile Method.- Using Visual Risk Assessment to Uncover Subtle Team Performance Issues.- Soft Systems Methodology: An Aid to Agile Development?.- Methodology Usage by Virtual Information Systems Development Teams.- Research of the Use of Agile Methodologies in the Czech Republic.- Method Deployment in Small- and Medium-Sized Firms: Addressing the Organizational Context.- Method Construction by Goal Analysis.- The Agile Development of Rule Bases.- Is There Only One Systems Development Life Cycle?.- Age Differences in Technophobia: An Irish Study.- Usability Evaluation of Information Systems: A Review of Five International Standards.- User Involvement in the Design and Appropriation of a Mobile Clinical Information System: Reflections on Organisational Learning.- A Practical Example for Model-Driven Web Requirements.- A Model for Users' Action Prediction Based on Locality Profiles.- A Survey of the Web/Hypermedia Development Process in Croatia.- Requirements Engineering During Complex ISD: A Sensemaking Approach.- Understanding the Problems of Requirements Elicitation Process: A Human Perspective.- Contextual Inquiry and Requirements Shaping.- Building a Process Performance Model for Business Activity Monitoring.- Service-Oriented Foundation and Analysis Patterns for Conceptual Model-ling of Information Systems.- Specifying Collaborative System Requirements in Terms of Platforms and Services.- An Improved Partitioning Method for Distributed Object-Oriented Systems.- Towards Multifractal Approach in IS Development.- Modeling of Product Software Businesses: Investigation into Industry Product and Channel Typologies.- IS4DEV: IS Development and Development Issues.- An Exploration of the Critical Success Factors for the Sustainability of Rural ICT Projects - The Dwesa Case Study.- An Analysis of IT-Enabled Change in a Public Organization in Tanzania.- Virtual Communities and eMunicipalities as Innovations.- Open Source Public Sector Business Intelligence Systems.- Sourcing Decisions of Software Applications Hosting: What Influence has e-Government Services.- A Case Study of Systems Development in Custom IS Organizational Culture.- Building a Dolmen: An ISD Approach to the Management of Innovation.- The Role of Improvisation and Politics in ISD Practice.- Designing Job Descriptions for Software Development.- A Method for Rapid Creation of a Virtual Software Development Team.- Girls and IT: New Times, New Challenges.- A Theoretical Investigation of the Synergy Between Enterprise E-Learning and Knowledge Management.- KNOC: A Knowledge-Oriented Cooperative Software Development Process.- Resolving Emergent Issues in Complex Projects: A Knowledge Management Approach.- Leadership Issues in ERP Implementation: Insights from Field Study.- A Decision Support System for Enterprise Engineering.- Why Focus on Roles when Developing Future ERP Systems.

Preface.- Methods and Approaches for ISD.- ISD Education.- Philosophical, Ethical, and Sociological Aspects of ISD.- Distributed Software Development.- ISD and Knowledge Management.- ISD and Electronic Business.- ISD and Electronic Government.- ISD in Public Sector Organizations.- IOS